The Association for Cognitive Analytic Therapy is a registered charity (no 1141793), which exists in order to fulfil its aims of:
We collect and hold information about you as a legitimate interest as defined under the General Data Protection Regulations, so that we can provide you with the services that you have requested or paid for. If you are not a member of ACAT and are a member of public, then we will only collect and hold your personal data with your consent.
When we say ‘personal data’ we mean identifiable information about you, like your name, email, address, telephone number, bank account details, payment information, support queries, website comments and so on. If you can’t be identified (for example, when information about you has been aggregated and anonymised) then this notice doesn’t apply. When you register as a member of ACAT, use the ACAT website, or contact ACAT, we may collect personal information about you; for example you may provide us with your personal details when you:
The information we hold and the way we use it varies, depending on your role or the service you use. More specific information is given below.
Online payment of membership fees will be handled by Paypoint using the highest transaction security available. Transactions will be overseen by ACAT Administration but ACAT does not see or store your credit card details at any time. We are required by law to hold information on payments received for our financial records. This information may include:
Members’ personal details are held for the purpose of internal communication and payment of relevant fees and expenses. Members offering private practice and supervision have control over the personal information which is displayed on that part of the ACAT website. Members’ training course details, and accreditation status, are held as part of the reassurance to the general public that our members are in good standing in terms of CPD and supervision.
Personal data will be held even after the member terminates their membership of ACAT, to ensure that we can respond appropriately to queries or complaints. Members who have retired from practice can request that their details are erased once six years have elapsed since they carried out clinical work. We feel that this is a reasonable time period for people to make a complaint and we would need to respond to it. This is based on the expectations of other organisations and legal time limits (complaints to the NHS should usually be made within 12 months, time limit for medical negligence is 3 years, complaints to the UKCP should be made within 3 years of the therapy or within 3 years of the client becoming aware of the suspected misconduct).
Members can request that their entry on the private practice and supervision registers are deleted by contacting ACAT Administration at any time.
People who contribute such as external speakers, who provide teaching, continuing professional development events, advice, and training: Their personal information is stored for the purpose of organising these services and for financial transactions. These details will be kept for 6 months after the event, in case we need to respond to any queries or complaints.
Trustees are elected to the role at the ACAT Annual General Meeting. Their personal information is used by ACAT to inform them of committee dates and send relevant papers, and repay expenses. They are required to undergo a DBS check for which certain personal documents are seen by the ACAT Administrator carrying out the check. These documents are not copied and are returned to the individual once verified. ACAT only keeps a record of the DBS clearance result.
After standing down as Trustees, any personal information not required as part of the individual’s ordinary membership of ACAT will be erased.
Complaints are investigated by the Ethics Panel. A code is used for any email or written communications about the complaint in order to maintain the confidentiality of the personal details of the member. Only those involved in investigating the complaint will know the personal details of the parties involved in the complaint. Once the complaint has been fully investigated and any relevant action taken, one copy of the correspondence and findings will be stored in a locked cabinet in the ACAT Administration office for 6 years At that point the information will be erased, except in extreme circumstances where the Ethics Panel feel that the details of the complaint should be kept. The member will be informed of this and it will be reviewed every 6 years until the member ceases to practice. All other copies will be erased. If you are the subject of a complaint, there will be an opportunity to ask questions about how your personal information will be handled.
ACAT is keen to involve those who have experienced Cognitive Analytic Therapy, or have other interests and experience in psychotherapy and mental health services, in ACAT activities. This includes committees, training, and the process of presenting and explaining CAT to the public and to future potential clients.
The legal basis for keeping this personal data will be your consent. We will ask for your consent to keep your personal details securely in a database in the ACAT Administration office. We will keep your details for the purpose of communicating with you about the event or activity you have agreed to take part in, and for 6 months after the event. This is so that we can respond to any queries or concerns you may have about the event. You can contact us at any time during the 6 months to say that you no longer want us to keep your personal details.
If you are interested in staying involved and possibly taking part in future events, then we will ask for your consent to keep your data for 5 years, at which point we will then ask you again whether you wish to stay involved (unless you have let us know before that time limit that you no longer want us to hold your data or contact you). We will not share your details with anyone other than staff and members of ACAT who wish to involve service users in such ACAT developments.
If you take part in any event with ACAT you will be given more detailed information and have a chance to answer questions.
If you would like to discuss how we handle your personal data, or to exercise any of the rights described in this policy, then please contact ACAT Administration:
By email: firstname.lastname@example.org
By phone: 01305 263511 during office hours, ie Monday – Friday 9am to 5pm
By post: ACAT, PO Box 6793, Dorchester DT1 9DL
Revised October 2018
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